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aws google workspace tcp/ip sharepoint active directory📋 Description
- Develop business value metrics to support onboarding, adoption, retention.
- Maintain relationships with enterprise accounts; coordinate support and delivery.
- Provide technical guidance and recommendations within customer accounts.
- Align AvePoint products to meet the customer's business needs.
- Create individualized success plans using NPS data.
- Collaborate with account managers to drive product adoption and renewals.
🎯 Requirements
- Bachelor’s degree.
- Several years in a technical consulting or Technical Account Manager role.
- Strong customer satisfaction, adoption, and retention experience.
- Excellent German and English communication.
- Ability to work independently and in a global team.
- Willingness to learn and adapt in a fast-paced environment.
🎁 Benefits
- Hybrid working model for work-life balance.
- Career progression and internal mobility opportunities.
- Employee Referral Program.
- Corporate Donation Matching Program.
- 30 PTO/year and holidays.
- Company sponsored events / team building.
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