Added
1 hour ago
Type
Full time
Salary
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Related skills
account management customer success saas networking project managementπ Description
- Be a Trusted Advisor to your customers
- Plan and execute long-term Success Plans with large customers
- Build and maintain relationships with account stakeholders
- Collaborate cross-functionally with Product/Engineering/SRE/Marketing
- Manage feedback and feature requests
- Travel up to 50% for customer visits
π― Requirements
- Bachelor's degree or professional qualification
- 3+ years in Customer Success/Account Management
- Knowledge of SaaS/SASE/Cloud Applications
- Understanding of computer networking and how the internet works
- Cloud security or performance experience preferred
π Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Fertility & Family Benefits
- Mental health support and EAP
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