Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

hubspot salesforce cybersecurity apis training

πŸ“‹ Description

  • Onboard and manage UpGuard customers to meet their goals.
  • Provide resources including success plans and training.
  • Engage customers early to maximize value from day one.
  • Translate requirements into tailored UpGuard solutions.
  • Monitor customer health and offer proactive education.
  • Advocate for customers and share insights with Product/Sales/Marketing.

🎯 Requirements

  • 2+ years experience in customer success, PM or account management.
  • Understanding of cyber risk management frameworks.
  • Located within US Eastern Timezone.
  • Experience building scalable customer relationships.
  • Highly organized; can update docs and create processes.
  • Strong written and spoken English; cross-functional teamwork.

🎁 Benefits

  • Monthly lifestyle subsidy for wellbeing.
  • WFH setup allowance within first 3 months.
  • $1500 USD annual Learning & Development allowance.
  • Annual leave: PTO plus two extra leave days.
  • 18 weeks paid parental leave.
  • Fully remote environment; optional Sydney/Hobart offices.
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