Related skills
account management customer success stakeholder management relationship building problem solving📋 Description
- Own and grow relationships across multiple US customer accounts.
- Drive customer adoption and ensure measurable value.
- Conduct discovery and solve problems to move outcomes forward.
- Engage senior stakeholders (Director+ level) with value-led discussions.
- Travel to meet customers in person as needed.
🎯 Requirements
- 3+ years of customer-facing experience.
- Proven ability to engage senior stakeholders (Director+ level).
- Strong discovery and problem-solving skills.
- Excellent relationship management across multiple accounts.
- Willingness to travel to meet customers in person.
🎁 Benefits
- Choice-first work approach; remote from Day One.
- Office hubs in London and Boston; no-office hubs in Europe.
- Flexible hybrid work arrangement.
- Equity at IC3 level.
- Inclusive benefits and belonging.
- Career progression and learning opportunities.
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