Customer Success Manager

Added
8 days ago
Type
Full time
Salary
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Related skills

slack fintech google sheets api linear

πŸ“‹ Description

  • Become a trusted advisor; understand customers' needs.
  • Advocate for customers and gather feedback to shape product.
  • Guide customers technically while driving business value.
  • Demonstrate initiative and deliver genuine value.

🎯 Requirements

  • 6+ years in a client-facing role (tech, finance, or consulting)
  • Strong PM and organizational skills; detail-oriented and proactive
  • Strong business sense and understanding of customer drivers
  • Strong written communication; ability to grasp technical concepts
  • Curious about new fintech technology trends
  • Excellent collaboration with diverse internal and external teams

🎁 Benefits

  • FinTech experience
  • Experience with API-first companies
  • Startup environment experience
  • Knowledge of Linear, Slack, Google Sheets, Retool
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