Related skills
programmatic advertising english google ads tiktok ads meta ads📋 Description
- Manage and nurture your own customer accounts via day-to-day marketing expertise.
- Identify opportunities for product adoption and align Smartly’s value with marketing goals.
- Develop deep knowledge of the Smartly tool to solve customer problems.
- Build strong relationships with customers and platforms like Meta, Pinterest, Snapchat, TikTok, and Google.
- Collaborate with product teams to maintain fast feedback between customers and product.
🎯 Requirements
- 4+ years in Customer Success or a similar role.
- Strong paid digital advertising knowledge across Meta, Google, TikTok, Pinterest.
- Empathetic with a positive attitude and a drive to help customers reach goals.
- Results-driven with bias for action and collaboration.
- Able to explain complex concepts clearly and translate data into insights.
- Strong spoken and written English; willing to travel for quarterly events.
🎁 Benefits
- Inclusive global culture with 750+ Smartlies across 24 locations in 13 countries.
- Global impact on customer success and business growth.
- Focus on wellbeing: healthcare, mental health services, paid holidays, and family leave.
- Comprehensive rewards: equity, performance rewards, competitive compensation, and career development.
- Flexible hybrid workplace balancing office collaboration with remote work; up to 30 days abroad.
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