Related skills
reporting analytics customer success salesforce saas📋 Description
- Own the customer lifecycle from onboarding to renewal.
- Build trusted relationships to promote retention.
- Advocate and advise customers; ensure adoption of new features.
- Communicate with customers regularly for account assistance.
- Collaborate with sales/marketing for expansion opportunities.
- Promote awareness of new releases with analytics to maximize adoption.
🎯 Requirements
- 3-5 years in business development/account management/sales focusing on retention.
- SaaS software industry experience preferred.
- Excellent communication and multitasking skills.
- Self-motivated, proactive with ideas to drive adoption.
- Collaborative; can coordinate with internal resources quickly.
- Familiarity with Salesforce.
🎁 Benefits
- Generous PTO
- Flexible work schedules
- Remote work opportunities
- Paid company holidays
- Appspace Quiet Fridays
- Casual dress code
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