Related skills
crm account management project management onboarding stakeholder management📋 Description
- Build partnerships within your book of business and anticipate customer needs.
- Drive product adoption and engagement to help customers achieve outcomes.
- Segment accounts and tailor engagement strategies to priorities.
- Partner with Account Executives to align on strategy and health.
- Document customer data for a holistic view of health and opportunities.
- Coordinate with Customer Training to onboard new users and drive adoption.
🎯 Requirements
- 3-5 years’ client-facing experience
- Experience in customer support for technical products
- Superior communication skills
- Ability to learn quickly
- Strong attention to detail
- Healthcare industry experience is a plus
🎁 Benefits
- Bonus or commission plan eligibility
- Medical, dental, and vision coverage
- Unlimited paid time off
- 401(k) with employer contribution
- Flexible and dynamic culture
- Definitive Cares and community service group
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