Be seen as trusted advisors to clinicians in your assigned region
Own north star metrics including CSAT, NPS, missing info rate, ASP, and retention
Champion the customer experience and align cross-functional efforts
Partner on onboarding and retention strategies for new clients
Point person for client complaints or escalations and drive resolution
Collaborate with internal teams to remove obstacles to a wow experience

🎯 Requirements

Bachelor’s degree or equivalent
Minimum of 2 years of sales or support experience
Background in medical or biological sciences preferred

🎁 Benefits

Competitive benefits: medical, dental, vision, life, disability, 401(k), and more.

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