Related skills
renewals onboarding ats enablement qbr📋 Description
- Partner with Small Business and Mid-Market customers to support recruiting ops.
- Make customers love GoodTime by listening and taking care.
- Design and deliver EBR/QBRs and drive product adoption.
- Collaborate with Product & Engineering to align customer needs.
- Drive renewals and expansions through strong relationships.
- Travel up to 10%.
🎯 Requirements
- 4+ years in Customer Success Management or onboarding with complex software.
- 3+ years conducting QBRs.
- Cross-functional partner with engineering, product, and sales.
- Superior communication, presentation, and interpersonal skills.
- Self-motivated in a dynamic, fast-paced, small team.
- Bachelor’s degree or equivalent experience.
🎁 Benefits
- Remote first culture.
- Health, dental, and short-term disability with employer contributions.
- Flexible time off.
- 8 week parental leave (including adoption).
- $500 home office reimbursement.
- Up to $500 for learning and development.
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