Related skills
looker salesforce devops mysql tableau📋 Description
- Assist assigned customer with onboarding, configuration, and adoption
- Partner with Sales to create an engagement strategy
- Build relationships with decision-makers and lead strategy meetings
- Reach out to customers not fully utilizing the product
- Identify accounts likely to churn using product data
- Partner with Sales and Support to engage high-risk accounts
🎯 Requirements
- Previous experience in a customer-facing role (Support or Success)
- Experience supporting a highly technical product
- Onboarding new customers; enablement docs or webinars
- Ability to use MySQL or tools (Birst, Tableau, Looker) to analyze data
- Excellent presentation, written and verbal communication skills
- 3-5 years of experience, including Salesforce
🎁 Benefits
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
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