Related skills
payments account management saas renewals product roadmap📋 Description
- Create and own quarterly success strategy for your portfolio.
- Build strong relationships with customers to drive value.
- Become product expert for Invoicing & Payments and drive adoption.
- Manage upcoming customer renewals.
- Stay up to date with Product Roadmap and promote features.
- Monitor customer health and usage metrics and act proactively.
🎯 Requirements
- Based in the US and able to travel ~5-10% for visits.
- Experience in B2B SaaS enablement (Success/Services) with a track record.
- Strong relationship-building and empathy to drive value.
- Subject matter expert in accounting software (preferred).
- Excellent communication and presentation skills.
- Strong project management with cross-functional coordination.
🎁 Benefits
- Paid Flexible Time Off with 3 weeks per year.
- Company-paid medical, dental, and vision for you and dependents.
- Company-funded short and long-term disability; life insurance.
- 401(k) with company matching.
- Flexible Spending Account.
- Work-from-home stipend and up to 8 weeks parental leave.
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