Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
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Related skills

salesforce devops github actions ci/cd circleci

πŸ“‹ Description

  • Own post-sale health of named enterprise accounts
  • Drive adoption, retention, and expansion of Buildkite
  • Partner with executives across commercial, technical, and exec
  • Define and shape the CS operating model in a founding team
  • Operate autonomously across complex enterprise accounts
  • Align cross-functional teams to deliver a cohesive Buildkite experience

🎯 Requirements

  • 5+ years in Customer Success or senior post-sale B2B SaaS
  • Experience in CI/CD, DevOps, or developer-tools SaaS
  • Proven retention and expansion on enterprise accounts
  • Executive-level communication with VP/CTO/C-suite leaders
  • Navigate objections; align stakeholders across orgs
  • Cross-functional work with Sales, Solutions, Support, Product

🎁 Benefits

  • Remote-first culture and work-life balance
  • Competitive compensation and benefits
  • Work with innovative engineering teams
  • Growth, learning, and career development
  • Collaborative team culture where your ideas matter
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