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crm hubspot account management salesforce enterprise accounts📋 Description
- Fully remote position.
- Manage strategic, enterprise, and mid-market accounts to drive retention.
- Own account health; align client expectations with delivery.
- Support Account Directors on delivery to drive revenue expansion.
- Monitor health metrics and feedback to identify churn risks and growth opportunities.
- Partner with engineering leads to identify risks and mitigations.
🎯 Requirements
- 5+ years in CS/AM in tech or staffing.
- Experience managing strategic/enterprise/mid-market accounts ($1M+).
- Understanding staff augmentation, AI, data, or software development envs.
- Experience working with engineering teams or technical stakeholders.
- Proven retention and expansion in existing accounts.
- Data-driven with CRM tools; English with strong executive presence.
🎁 Benefits
- Ownership through equity participation.
- Annual company retreat.
- Education bonus for continuous learning.
- Company-wide winter break.
- Paid time off.
- Optional in-person events and meetups.
- Tailored career roadmaps.
- High-performance culture.
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