Related skills
crm hubspot salesforce ai staff augmentation📋 Description
- Manage a portfolio of strategic, enterprise, and mid-market accounts.
- Own account health, aligning client expectations with delivery standards.
- Support renewal and expansion with Account Directors and Executives.
- Monitor health metrics and feedback to preempt churn and identify growth.
- Partner with engineering leads to identify delivery risks and mitigations.
- Lead cross-functional collaboration to deliver measurable business impact.
🎯 Requirements
- 5+ years in CS/Account Management or client partnerships in tech.
- Experience managing strategic, enterprise, and mid-market accounts (>$1M ARR).
- Strong understanding of staff augmentation, AI, data, and software environments.
- Experience working with engineering teams or technical stakeholders.
- Data-driven with CRM tools like HubSpot, Salesforce, etc.
- Excellent English communication (C1) and cross-functional collaboration.
🎁 Benefits
- Ownership through equity participation.
- Annual company retreat.
- Education bonus for continuous learning.
- Company-wide winter break.
- Paid time off.
- Optional in-person events and meetups.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!