Related skills
crm account management renewals oracle sap๐ Description
- Manage Enterprise and Strategic accounts to renew, retain, and grow.
- Drive expansion revenue with cross-functional GTM teams.
- Develop customized success plans aligned with global goals.
- Translate offerings into solutions for customer needs.
- Drive lifetime value and health scores through proactive actions.
- Lead post-sales escalations and conduct executive reviews.
๐ฏ Requirements
- 7+ years in customer-facing roles (CS, Sales, or Marketing).
- Experience managing complex enterprise accounts and building trusted relationships.
- Understanding of Oracle, SAP, and VMware ecosystems.
- Excellent communication, negotiation, and executive-level presentation skills.
- Proven ability to identify and close renewal and expansion opportunities.
- Detail-oriented with CRM hygiene and cross-functional collaboration ability.
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