Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

data analytics saas renewals cpq revenue management

πŸ“‹ Description

  • Manage a global, complex customer portfolio for revenue ops.
  • Perform adoption analysis to boost product adoption.
  • Lead value realization via stakeholder alignment and roadmaps.
  • Ensure Conga solution is continuously iterated in the customer env.
  • Drive customer advocacy by resolving issues with internal teams.
  • Act as facilitator, coach, and trusted advisor to customers.

🎯 Requirements

  • 3-5 years in enterprise or strategic customer success.
  • Strong project management or consulting experience.
  • Deep knowledge of revenue/contract management software; demo skills.
  • Analytical thinker with data-driven insights and KPIs.
  • Excellent communication and interpersonal skills.
  • Leadership and mentoring across cross-functional teams.

🎁 Benefits

  • Collaborative, inclusive culture with growth opportunities.
  • Work with global Fortune 100 customers on high-impact projects.
  • Supportive teams across sales, product, and support.
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