Related skills
crm saas erp cpq clm📋 Description
- Manage global, complex customers to drive adoption
- Analyze adoption and plan joint customer roadmaps
- Lead value realization via stakeholder alignment and reviews
- Drive advocacy by resolving issues with internal partners
- Serve as facilitator, coach, and trusted advisor to customers
- Ensure Conga solutions are iterated in the customer's environment
🎯 Requirements
- 3-5 years in customer success or related field
- Proven track record growing relationships, retention, and expansion
- Strong project management or consulting experience
- Deep knowledge of revenue and contract management software
- Analytical with data-driven decision making
- Excellent communication and interpersonal skills
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