Related skills
slack account management data analysis mixpanel salesforce📋 Description
- Own adoption and retention for Commercial and Enterprise accounts
- Build and execute Customer Success Plans with milestones
- Build onboarding and rollout strategy with training for champions and end users
- Own timely renewal execution aligned to outcomes
- Build relationships with champions and engineers
- Coach customers to own outcomes and ROI
🎯 Requirements
- 1-3 years in Customer Success or another B2B SaaS role
- Clear communicator with strong relationship skills
- Bias for action and accountability
- Highly organized in delivering milestones and timelines
- Curious about technical workflows and engineering teams
- Comfortable working with data to drive action plans
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