Related skills
crm data analysis customer success salesforce saas📋 Description
- Manage a global book of enterprise customers
- Build trusted relationships to drive business outcomes
- Drive adoption of Conga products and use cases
- Cross-functional liaison with internal partners
- Act as facilitator, coach, and advisor to customers
- Identify expansion opportunities and renewal risk
🎯 Requirements
- 4+ years in Enterprise B2B SaaS Customer Success
- Proficient in analyzing complex data to derive insights
- Excellent verbal and written communication with VP+ stakeholders
- Strong problem-solving and proactive mindset
- Business acumen and knowledge of KPIs and financial metrics
- Salesforce experience a plus
🎁 Benefits
- Competitive compensation and benefits
- Flexible work options
- Medical and dental insurance
- Inclusive culture and equal opportunity employer
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