Related skills
application security sast dast sca📋 Description
- Support adoption for small and medium customers.
- Respond to enablement, customer mgmt and support requests.
- Interface with CS teams for transactional overhead.
- Develop basic proficiency with Black Duck solutions.
- Share customer feedback with services, product, and sales.
- Monitor adoption and renewals to meet business goals.
🎯 Requirements
- 4+ years in account mgmt, customer success or tech support in enterprise software.
- Understanding of SDLC, application security or related field.
- Proven ability to juggle multiple account mgmt activities with attention to detail.
- Excellent verbal/written communication and virtual presentation skills.
- Ability to work independently and collaborate across functions.
- Fluency in Korean or Japanese is a plus.
- Bachelors degree in a related field.
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