Related skills
crm customer success salesforce java jvm📋 Description
- Lead onboarding sessions with new customers; provide welcome packet and resources.
- Set expectations for the customer journey including migration, reviews, and renewals.
- Coordinate communications with Account Executive, Sales Engineer, and Renewal Specialist.
- Facilitate welcome meetings with Sales and Pre-Sales Engineers; schedule regular check-ins.
- Conduct Azul Business Reviews and track migration progress and product updates.
- Drive renewals and expansion by aligning resources and addressing customer needs.
🎯 Requirements
- 7+ years in Customer Success, Support, or Sales Engineer.
- BS or MS in computer science.
- Technical role experience, preferably in software.
- Experience engaging with prospects and customers.
- CRM tools familiarity (Salesforce/Clari) and data-driven metrics.
- Excellent presentation and written/verbal communication skills.
🎁 Benefits
- Comprehensive compensation and healthcare packages.
- Equity Program – be part of our success.
- Referral Program.
- Remote-first, work-life balance, paid time off, company shutdown, holidays.
- Work with top experts worldwide contributing to the Java ecosystem.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!