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crm account management data analysis customer success stakeholder management📋 Description
- Build and nurture strong, lasting partnerships with merchants.
- Understand merchant experience, gather feedback, shape product.
- Ensure merchants receive excellent service and contribute to mutual success.
- Collaborate with teams to improve the merchant experience.
🎯 Requirements
- Background in customer ops, inside sales, support, or success
- Excellent listening and empathy to connect with customers
- Comfortable with ambiguity; thrives in entrepreneurial environments
- Curious, relentless, customer-obsessed mindset
🎁 Benefits
- Dojo office-first culture; 4+ days in office
- Offices across Europe for collaboration
- Meal vouchers provided
- Sales incentive plan
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