Related skills
customer success cybersecurity renewals onboarding managed services📋 Description
- Manage a portfolio of customers from onboarding to renewal.
- Drive service delivery, renewals, and expansions.
- Coordinate with Operations and Sales to ensure value.
- Lead onboarding and enhancements with delivery teams.
- Support value-based conversations and growth opportunities.
- Ensure customers receive measurable cybersecurity outcomes.
🎯 Requirements
- Bachelor's degree or equivalent in Cybersecurity/IT.
- 3–5 years in Customer Success or tech customer facing role.
- MSSP or Managed Services experience preferred.
- Understanding of as-a-service delivery model.
- Strong communication, organization, problem-solving.
- Able to work independently and with teams.
🎁 Benefits
- Competitive compensation and benefits.
- Training and professional development opportunities.
- Advancement opportunities across the organization.
- Diverse and inclusive workplace culture.
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