Own relationships with national broadcasters, networks, media groups, and agencies.
Hybrid role: blend technical fluency with commercial focus to deliver outcomes.
Based in Soho, NYC; in-office 4 days/week.
Coordinate onboarding and platform migrations with implementation teams.
Escalate blockers internally; close the loop with clients.
Drive adoption, attribution, and expansion to impact NRR.

🎯 Requirements

4-8 years in media-focused CSM or account management.
Proven track record renewing at-risk accounts and driving NRR.
Experience with media brands in TV or digital broadcast.
Experience migrations or complex product transitions for enterprise.
Strong understanding of attribution, analytics, and media KPIs.
Experience using HubSpot and health-score tooling is a plus.

🎁 Benefits

Equity included.
Hybrid role with on-site NYC presence.
Work with Disney, NBCU, Paramount, and more.
Equal opportunity employer; values diversity.

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