Customer Success Manager

Added
9 days ago
Type
Full time
Salary
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Related skills

excel powerpoint google ads youtube meta

πŸ“‹ Description

  • Primary contact for multi-location and franchise brands.
  • Run onboarding sessions to set the tone for a long-term partnership.
  • Lead campaign and business reviews; surface the data story with next steps.
  • Advise clients on cross-channel strategy across Google Ads, Meta, YouTube, Display.
  • Partner with Technical Account Managers to monitor delivery and optimize campaigns.
  • Identify expansion opportunities within your book of business; thoughtful upsell.

🎯 Requirements

  • 2–4 years of digital marketing account management.
  • 8+ years experience in digital marketing account management.
  • Hands-on with paid channels: Google Ads, Meta, YouTube.
  • Experience with multi-location/franchise brands preferred.
  • Comfort turning performance data into narrative and recommendations.
  • Strong communication; educate/train clients and engage senior stakeholders.

🎁 Benefits

  • Medical
  • Dental
  • Vision
  • Unlimited PTO
  • Commuter benefits
  • 401(k) with company match
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