Related skills
account management customer success cannabis regulatory compliance📋 Description
- CSM for a large portfolio of emerging and growth customers.
- Identify growth opportunities via usage data and signals.
- Build relationships with dispensary owners and operators.
- Drive product adoption across Flowhub products to grow accounts.
- Graduate accounts to dedicated CSM with warm handoffs.
- Respond to engagement requests before churn.
🎯 Requirements
- Experience running a dispensary or managing multiple cannabis locations.
- Deep understanding of cannabis compliance and operations.
- Ability to thrive in high-volume, high-context environments.
- Proven ability to manage a large account portfolio.
- Strong de-escalation skills with calm, solution-focused approach.
- High EQ, consultative style, no-fluff communication.
🎁 Benefits
- Medical, dental, vision, life & disability insurance
- 401(k) retirement plan
- Unlimited PTO and paid holidays
- Career growth and inclusive culture
- Commission plan eligibility
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!