Related skills
crm account management customer success saas data compliance📋 Description
- Manage a portfolio of customers throughout the lifecycle.
- Serve as the primary point of contact for assigned accounts.
- Drive product adoption and value realization through proactive engagement.
- Monitor customer health and usage; address risks early.
- Assist with renewals and identify expansion opportunities with sales.
- Conduct regular check-ins and value-focused conversations with customers.
🎯 Requirements
- Associate’s degree in Business Administration, Communications, Marketing, Information Systems, or a related field - or equivalent relevant experience.
- 2+ years of experience in a DGR or SDR role, Customer Success, Account Management, or related customer-facing roles.
- Proven experience managing multiple customers and priorities effectively.
- Excellent relationship-building skills with a customer-focused mindset.
🎁 Benefits
- Remote work in the US (US-based remote).
- Variable bonus plan eligible.
- Comprehensive benefits package.
- Equal opportunity employer.
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