Customer Success Manager 3

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

account management machine learning change management enterprise executive stakeholder engagement

๐Ÿ“‹ Description

  • Ensure zero churn by delivering high ROI for customers.
  • Expand book of business through upsells.
  • Help customers craft KPIs and deliver value across goals.
  • Coordinate end-to-end deliverables to prime long-term success.
  • After go-live, measure success and engage executives to deepen the account.
  • Work with world's largest financial institutions and drive ROI for ML-powered products.

๐ŸŽฏ Requirements

  • A deep, genuine interest in Behavox and its mission, marketplace and tech.
  • Experience managing relationships with financial services, Enterprise or large firms; driving change management and accountability.
  • Experience with enterprise, high-touch clients (BoB < 10, >$250k each).
  • Identifies revenue opportunities, devises account plans, and negotiates expansions.
  • Strong written and verbal communication with team and executive stakeholders.

๐ŸŽ Benefits

  • A truly global mission and community.
  • Huge impact and learning potential due to bold innovation.
  • Highly competitive compensation.
  • Fully covered health coverage for employee and family.
  • Generous time-off policy and flexible work schedule.
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