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account management machine learning ai enterprise churn reduction📋 Description
- Expand accounts and generate additional revenue within their book of business
- Reduce churn and retain accounts by increasing customer satisfaction
- Prioritize strategically to provide customer analysis and activity plans
- Solve problems whilst applying highly customer-centric practices
- Work across departments (PMs, PMs, AE) to champion for clients
🎯 Requirements
- A deep, genuine interest in Behavox and its mission/tech
- Experience managing relationships with financial services/enterprise clients
- Skilled with enterprise high-touch clients; BoB < 10 accounts >$250k
- Identify revenue opportunities, craft account plans, and negotiate expansions
- Clear and concise communication with teams and executives
🎁 Benefits
- Global mission with a passionate community worldwide
- High impact and learning through bold innovation
- Highly competitive compensation
- Fully covered health coverage for employee and family
- Generous time-off and flexible work schedule
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