Customer Success Manager 3

Added
1 minute ago
Type
Full time
Salary
Salary not provided

Related skills

account management upselling executive_stakeholder_management

๐Ÿ“‹ Description

  • Identify, enable, and facilitate continuous customer value.
  • Ensure zero churn by delivering ROI and upsells.
  • Help customers craft KPIs and deliver value toward goals.
  • Coordinate end-to-end deliverables for long-term success.
  • Post go-live: measure success and guide best practices.
  • Engage executive stakeholders and deepen accounts.

๐ŸŽฏ Requirements

  • Strong alignment with Behavox mission and technology.
  • Experience managing relationships with financial services/enterprise clients.
  • Proven ability to manage high-touch enterprise clients with book of business > $250k.
  • Identify revenue opportunities, create account plans, and negotiate expansions.
  • Clear, concise written and spoken communication with executives.

๐ŸŽ Benefits

  • Global mission with a passionate community worldwide.
  • High impact and learning through bold innovation.
  • Highly competitive compensation.
  • Fully covered health for employee and family.
  • Generous time-off and flexible schedule.
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