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account management customer success upselling stakeholder management enterprise📋 Description
- Ensure zero churn by delivering high ROI for customers.
- Expand the book of business through upsells and cross-sell opportunities.
- Coordinate end-to-end delivery and prime customers for long-term success.
- Post go-live, measure program success and guide best practices.
- Engage executive stakeholders and deepen account penetration.
- Collaborate across PMs, AEs, and product teams to serve clients.
🎯 Requirements
- A deep interest in Behavox and its mission and technologies.
- Experience managing relationships with financial services, enterprises, or large corporations.
- Experience with enterprise, high-touch clients; manage 10 or fewer accounts valued >$250k each.
- Ability to identify revenue opportunities, devise account plans, and negotiate expansion.
- Clear and concise communication with executives and internal teams.
🎁 Benefits
- A globally focused mission with a passionate community.
- Huge learning potential and bold innovation.
- Highly competitive compensation.
- Fully covered health coverage for employee and family.
- Generous time-off policy and flexible work schedule.
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