Related skills
kpi account management customer success machine learning change management📋 Description
- Identify and enable continuous value for customers.
- Ensure zero churn by delivering ROI and upsell opportunities.
- Coordinate end-to-end delivery for long-term success.
- Post go-live, measure success and guide best practices.
- Engage executive stakeholders to deepen account penetration.
- Collaborate with large financial institutions and build CS foundations.
🎯 Requirements
- Deep interest in Behavox mission and tech.
- Experience managing relationships with financial services/enterprise clients.
- High-touch enterprise account management (BoB < 10, >$250k).
- Identifying revenue opportunities and expansion plans.
- Clear written and spoken communication with exec stakeholders.
🎁 Benefits
- Truly global mission with global locations.
- High impact and bold learning opportunities.
- Highly competitive compensation.
- Fully covered health insurance for you and family.
- Generous time-off and flexible work schedule.
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