Related skills
account management customer success upselling stakeholder management roi📋 Description
- Expand accounts and generate revenue within their book of business
- Reduce churn and retain accounts by increasing customer satisfaction
- Prioritize strategically to provide customer analysis and activity plans
- Solve problems whilst applying highly customer-centric practices
- Work across departments (PMs, PMs, AE) to champion for clients
🎯 Requirements
- Deep interest in Behavox and its mission/tech
- Experience managing financial services/enterprise client relationships; drive accountability
- Experience with enterprise, high-touch clients; BoB < 10; >$250k each
- Identifies revenue opportunities, builds account plans, negotiates expansions
- Clear, concise communication with teams and executives
🎁 Benefits
- Global mission with a passionate community worldwide
- Huge impact and learning potential through bold innovation
- Highly competitive compensation
- Fully covered health coverage for employee and family
- Generous time-off policy and flexible work schedule
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