Customer Success Manager 3

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm account management upselling machine learning stakeholder management

๐Ÿ“‹ Description

  • Ensure zero churn by delivering high ROI for customers
  • Expand book of business through upsells
  • Align customers' KPIs and deliver value across goals
  • Coordinate delivery and prime for long-term success
  • Engage executives to deepen account penetration

๐ŸŽฏ Requirements

  • Deep interest in Behavox and mission
  • Experience with financial services/enterprise clients and change mgmt
  • Experience with high-touch enterprise clients (BoB < 10) valued > $250k
  • Identify revenue opportunities, create account plans, negotiate expansions
  • Excellent written and spoken communication with executives

๐ŸŽ Benefits

  • Global mission with a passionate community worldwide
  • Big impact and learning from bold innovation
  • Highly competitive compensation
  • Health coverage for employee and family
  • Generous time-off and flexible schedule
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