Customer Success Manager 3

Added
1 minute ago
Type
Full time
Salary
Salary not provided

Related skills

account management machine learning enterprise churn reduction

๐Ÿ“‹ Description

  • Expand accounts and generate additional revenue within their book of business.
  • Reduce churn and retain accounts by increasing customer satisfaction.
  • Prioritize strategically to provide customer analysis and activity plans.
  • Solve problems with highly customer-centric practices.
  • Work across departments (PMs, PMs, AE) to champion for clients.

๐ŸŽฏ Requirements

  • A deep and genuine interest in Behavox as demonstrated by a connection to its mission, marketplace and/or technologies.
  • Experience managing relationships with financial services, enterprises, or large corporations.
  • Experience with enterprise, high-touch clients (BoB fewer than 10) with deals above $250k.
  • Experience identifying revenue opportunities, devising account plans, and negotiating expansion opportunities.
  • Clear and concise communication with teams, stakeholders, and executives.

๐ŸŽ Benefits

  • A truly global mission with a passionate community in locations around the world.
  • High impact and learning potential as bold innovation is encouraged.
  • Highly competitive compensation.
  • Benefits include fully covered health coverage for employee and family.
  • Generous time-off policy and flexible work schedule.
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