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account management customer success enterprise upsell churn reduction📋 Description
- Expand accounts and generate additional revenue
- Reduce churn and increase customer satisfaction
- Provide customer analysis and action plans
- Coordinate end-to-end delivery to prime long-term success
- Engage executives and cross-functional teams to advocate for clients
🎯 Requirements
- Deep interest in Behavox and its mission
- Experience managing relationships with financial services, enterprises, or large corporations
- Skilled at working with enterprise/high-touch clients (BoB < 10, > $250k)
- Skilled at identifying revenue opportunities, account plans, and expansion negotiations
- Clear, concise communication with internal teams and executive counterparts
🎁 Benefits
- A truly global mission with a passionate community worldwide
- High impact and learning through bold innovation
- Highly competitive compensation
- Fully covered health coverage for employee and family
- Generous time-off policy and flexible schedule
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