Related skills
account management customer success cross-functional collaboration upsell roi📋 Description
- Ensure zero churn and maximize ROI for customers
- Expand book of business through upsells
- Help customers define KPIs and align with goals
- Coordinate deliverables during delivery and post-go-live
- Engage executive stakeholders to deepen account penetration
🎯 Requirements
- Deep interest in Behavox mission and tech
- Experience managing relationships with financial services/enterprise clients
- Experience with enterprise high-touch clients (BoB < 10, >$250k each)
- Identify revenue opportunities and craft account plans
- Strong written and verbal comms with executives
🎁 Benefits
- A truly global mission with a passionate community
- Huge impact and learning potential through bold innovation
- Highly competitive compensation
- Health coverage for employee and family
- Generous time-off policy and flexible schedule
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