Customer Success Manager 3

Added
14 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management stakeholder management cross-functional collaboration enterprise upsell

๐Ÿ“‹ Description

  • Expand accounts and generate additional revenue within their book of business
  • Reduce churn and retain accounts by increasing customer satisfaction
  • Prioritize strategically to provide customer analysis and activity plans
  • Solve problems while applying highly customer-centric practices
  • Work across departments (PMs, PMs, AE) to champion for clients

๐ŸŽฏ Requirements

  • Genuine interest in Behavox and its mission
  • Experience managing relationships with financial services or large enterprises
  • Skilled with high-touch enterprise clients, book of business under 10 clients > $250k
  • Identify revenue opportunities, create account plans, negotiate expansions
  • Strong written and verbal communication with internal and executive stakeholders

๐ŸŽ Benefits

  • Truly global mission with a passionate community
  • Huge learning potential as bold innovation is encouraged
  • Benefits include fully covered health coverage for employee and family
  • Generous time-off policy and flexible work schedule
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