Customer Success Manager

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

azure aws kubernetes gcp microservices

πŸ“‹ Description

  • Engage with customers via inbound requests.
  • Onboard customers: validate needs, timelines, risks.
  • Lead demos and technical workshops to drive adoption.
  • Periodic health checks to review Kong implementation.
  • Document customer use cases, architecture, and roadmap.
  • Expand Kong usage by exploring new use cases.

🎯 Requirements

  • Excellent communication to articulate complex technical issues.
  • Practical working knowledge of APIs and microservices architectures.
  • Experience with Kubernetes and cloud technologies (AWS, GCP, Azure).
  • Data storytelling to articulate business value from Kong products.
  • Strong collaboration with cross-functional teams (sales, product, engineering, marketing, support).
  • Ability to tackle hard technical problems with minimal supervision.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’