Customer Success Manager

Added
28 days ago
Type
Full time
Salary
Salary not provided

Related skills

advertising customer success sales rfp programmatic

πŸ“‹ Description

  • Build strong client relationships; act as trusted advisor through campaigns.
  • Consultative approach; understand client challenges and KPIs first.
  • Identify best buying channel: direct, programmatic or self-serve.
  • Lead RFP responses and media planning across channels to meet objectives.
  • Orchestrate cross-functional teams for flawless execution.
  • Lead campaign setup, launch, activation; manage assets and trafficking.

🎯 Requirements

  • Bachelor's degree in Sales, Advertising, Marketing or Business.
  • 3+ years in digital media planning/buying; self-serve/programmatic.
  • Commercial mindset; curiosity about culture/music; link objectives to audiences.
  • Strong ad metrics knowledge and vertical expertise.
  • Strategic, thrives in ambiguity; clear communication.
  • Highly organized; expert in Excel/PowerPoint; CRM/OMS/ad servers.

🎁 Benefits

  • This role is based in London.
  • Flexible to work from home; come in 2-3 times per week.
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