Related skills
payments billing fintech analytics pricingπ Description
- Onboard and grow a portfolio of about 20 Paddle customers.
- Guide customers to achieve business value post-launch.
- Drive revenue growth and retention across top accounts.
- Build trusted advisor relationships with stakeholders.
- Identify monetisation opportunities and execute strategies.
- Collaborate with cross-functional teams to deliver solutions.
π― Requirements
- Demonstrable success in Customer Success for fast-growth customers.
- Excellent communication; distill complex thoughts into actions.
- Proactive, resilient, and barrier-removal mindset.
- Analytical with SaaS/subscription KPI insights.
- Experience advising monetisation: acquisition, retention, pricing.
- Experience in Payments/Fintech; Merchant of Record knowledge.
π Benefits
- Remote-friendly work options (remote/hubs).
- Unlimited holidays and 4 months paid family leave.
- Stock options and retirement plans.
- Private healthcare and well-being initiatives.
- Annual learning fund and training programs.
- Inclusive culture with accommodations support.
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