Related skills
data analytics salesforce saas gong ai tools📋 Description
- Be strategic partner helping customers unlock Cin7 value.
- Guide customers post-onboarding to expansion; focus on retention and adoption.
- Drive retention and product adoption across the customer lifecycle.
- Collaborate with Sales, Onboarding, Product, Support to remove barriers.
- Advocate for customer needs and ensure world-class service.
- Influence retention, growth, and customer loyalty.
🎯 Requirements
- 5+ years in customer-facing SaaS roles.
- Experience with supply chain, manufacturing, commerce, or retail.
- Proven retention and strategic account management skills.
- Cross-functional collaboration to deliver outcomes.
- Data fluency—analyze usage, KPIs, business impact.
- Bachelor’s degree or equivalent practical experience.
🎁 Benefits
- Global, fast-growing software company expanding quickly.
- Opportunity to impact inventory and supply chain customers.
- Collaborative, inclusive team culture.
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