Strategic Customer Ownership: Own post-sales success for semiconductor customers.
Adoption & Value Leadership: Drive adoption of Mendix and RapidMiner.
Business & Technical Stakeholder Engagement: Build exec and tech relationships.
Expansion & Growth Enablement: Identify expansion opportunities and renewals with Sales.
Cross-Functional Orchestration: Coordinate resources to deliver the right expertise.

🎯 Requirements

5–8 years in customer success or post-sales roles in enterprise SaaS.
Must-have experience supporting electronics/semiconductor customers.
Demonstrated technical fluency across software, data, and AI.
Strong ability to articulate modern software platforms and architectures.
Proven success managing complex multi-stakeholder enterprise accounts.
Strong business acumen; translate goals into adoption plans.
Experience partnering with Sales and Services to renew and grow.
Excellent executive-level communication and relationship-building.

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