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salesforce cybersecurity cyberark privileged access management beyondtrust📋 Description
- Be the client advocate and product specialist for assigned customers.
- Develop scalable methods for communicating best practices to customers.
- Identify at-risk accounts and escalate as needed.
- Coordinate resources to ensure successful project execution.
- Onboard new customers with professional services, technical support, and regional sales.
- Monitor customer health and report results to regional sales, support, and renewals.
🎯 Requirements
- BA/BS preferred or equivalent experience
- 4+ years in a similar CS/Support/PS/Sales Engineer role
- Knowledge of privilege access management and cybersecurity best practices
- Comfortable interfacing with multi-divisional, multi-geographical clients, preferably at director level
- Ability to understand high-level technical aspects and provide business solutions
- Proficiency with Salesforce and Customer Success platforms
🎁 Benefits
- Competitive salaries and a meaningful bonus program
- Healthcare, pension/retirement matching, life insurance
- Employee assistance program, time off, paid company holidays
- Equal Opportunity employer and non-discrimination policy
- Core values: Spirited, Trust, Respect, Ownership, Nimble, Global
- Background checks and employment verification per policy
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