Related skills
open source saas microservices apis infrastructure📋 Description
- Coaching customers through their lifecycle with the CX team to drive outcomes
- Define adoption plans and post-sales engagement metrics
- Work with Sales and Product to maximize customer value
- Innovate tooling and processes to boost team efficiency
- Learn Kong products and apply knowledge to real-world usage
- Collaborate with peers and partners to grow Kong
🎯 Requirements
- Builder's mentality; solve complex problems for customers
- Manage a portfolio of commercial customers; identify automation opportunities
- Passion and determination about our technology and customers
- Self-starter with strong organizational skills
- Good understanding of complex technology environments
- Ideally experience in SaaS, Open Source and/or Infrastructure software
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