Related skills
account management customer success saas hawk-eye kinatrax📋 Description
- Own day-to-day post-installation customer relationship for assigned accounts
- Lead regular client touchpoints and cadence calls
- Strong understanding of baseball leagues, tech apps, and market dynamics
- Serve as the primary point of contact for ongoing performance, adoption, and support discussions
- Ability to manage multiple projects, prioritize effectively, and work independently
- Coordinate internal resources (Operations, TechOps, Product, Field Service) to resolve issues and drive outcomes
🎯 Requirements
- Proven track record in account management within sports tech
- Strong understanding of baseball leagues, tech applications, and market dynamics
- Excellent communication skills; build credibility with clients
- Ability to manage multiple projects, prioritize effectively, and work independently
- Experience with large-scale sports data platforms or real-time pipelines (Hawk-Eye/KinaTrax)
- Background in product operations or SaaS service delivery
🎁 Benefits
- Bonus options
- Benefits package
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