Customer Success Executive, DoD/IC/FSI

Added
5 hours ago
Type
Full time
Salary
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Related skills

iam fedramp regulatory compliance disa government_security

๐Ÿ“‹ Description

  • Executive owner for DoD/IC/FSI accounts; engage with C-suite and security teams.
  • Develop multi-year CS strategies aligning IAM with mission objectives.
  • Lead business reviews; present adoption, ROI, and risk insights.
  • Navigate procurement cycles and authorization timelines.
  • Liaise on security/compliance: FedRAMP, DISA, authorization pathways.
  • Coordinate escalations across Support, Engineering, Product, and Compliance.

๐ŸŽฏ Requirements

  • 10+ years in CS, account mgmt, or consulting (gov exp preferred).
  • 8+ years in enterprise SaaS IAM, cloud security, or zero-trust.
  • Proven track record managing multi-year government customer relationships.
  • Strong understanding of government regulatory and compliance requirements.
  • Excellent executive-level presentation and communication skills.
  • US Citizenship required; TS/SCI clearance valued; travel 25-30%.

๐ŸŽ Benefits

  • Immersive, in-person onboarding to accelerate impact.
  • Total Rewards program with equity where applicable.
  • Health, dental, and vision insurance; 401(k) and FSA.
  • Paid leave including PTO and parental leave.
  • Global community across 20+ offices; collaborative culture.
  • Accommodation available during the application process.
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