Related skills
customer success project management stakeholder management executive presence data-driven recommendations📋 Description
- Lead discovery sessions to uncover needs and opportunities.
- Manage complex, multi-stakeholder projects end-to-end.
- Navigate challenging personalities with professionalism.
- Provide data-driven recommendations and guidance for adoption.
- Build executive relationships and influence across teams.
- Drive retention and growth via expansion opportunities.
🎯 Requirements
- 5+ years in Customer Success or Account Management.
- Experience with law enforcement or public safety preferred.
- Excellent communication, negotiation, and presentation skills.
- Formal training in CS, AM, or PM a plus.
- Discovery skills to uncover hidden pain points.
- Ability to travel as needed to support engagements.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Learning & Development programs
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