Customer Success Executive

Added
28 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success renewals enterprise healthcare it roi

๐Ÿ“‹ Description

  • Own renewal and value realization for enterprise accounts.
  • Define success metrics with customers and track progress.
  • Drive adoption and optimization to achieve outcomes.
  • Build executive relationships and articulate ROI to leadership.
  • Lead Executive Business Reviews and strategic engagements.
  • Collaborate cross-functionally to align on customer needs.

๐ŸŽฏ Requirements

  • Bachelor's Degree
  • 2+ years post-sales customer success or healthcare exp.
  • Ability to travel for customer meetings
  • Planhat CS platform experience (nice to have)
  • Strong executive presence and stakeholder management
  • Translate customer goals into technical workflows

๐ŸŽ Benefits

  • Fully company-paid medical, dental, vision
  • Generous PTO policy
  • Paid parental leave
  • 401(k) with company match
  • Hybrid or remote work options
  • Costco membership and commuter benefits
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