Related skills
customer success renewals enterprise healthcare it roi๐ Description
- Own renewal and value realization for enterprise accounts.
- Define success metrics with customers and track progress.
- Drive adoption and optimization to achieve outcomes.
- Build executive relationships and articulate ROI to leadership.
- Lead Executive Business Reviews and strategic engagements.
- Collaborate cross-functionally to align on customer needs.
๐ฏ Requirements
- Bachelor's Degree
- 2+ years post-sales customer success or healthcare exp.
- Ability to travel for customer meetings
- Planhat CS platform experience (nice to have)
- Strong executive presence and stakeholder management
- Translate customer goals into technical workflows
๐ Benefits
- Fully company-paid medical, dental, vision
- Generous PTO policy
- Paid parental leave
- 401(k) with company match
- Hybrid or remote work options
- Costco membership and commuter benefits
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